Refund policy

At The Bread Beckers, we stand behind the products we sell. This policy explains what can be returned, when, and how.

We do not accept returns for buyer’s remorse or change of mind.

Warranty Returns (Within 30 Days)
If a product has a warranty defect or problem, contact us within 30 days of the original purchase date and we’ll replace it or issue a refund. Reach us at support@breadbeckers.com with your order number and a description of the issue.

Warranty Claims After 30 Days
For a warranty problem discovered more than 30 days after purchase, the return is handled through the manufacturer’s warranty procedure. Contact us and we’ll help you connect with the manufacturer and point you to the right process.

New, Unused Non-Food Items
A new, unused non-food item may be returned only with prior approval. To request approval, email support@breadbeckers.com before sending anything back.

Approved returns are subject to:

  • A 15% restocking fee, and
  • Return shipping paid by the customer.

Items sent back without prior approval may not be accepted or refunded.

FOOD Items / non-returnable items

  • For health and safety reasons, food items cannot be returned. II there is a quality issue with an item you purchased, please contact us.
  • Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How to Start a Return

  • Email support@breadbeckers.com with your order number and the reason for your return.
  • Wait for our reply confirming approval and next steps before shipping anything back.
  • Once we receive and inspect the item, we’ll process your replacement or refund. Refunds are issued to your original payment method.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@breadbeckers.com.