Shipping policy
Overview
Thank you for shopping with The Bread Beckers. This policy explains how and when we ship your order, what it costs, and what to do if something goes wrong.
Order Processing
Orders typically ship within 1–2 business days (Monday–Friday, excluding holidays). If processing will take longer than usual — during sales, restocks, or holiday peaks — we’ll note it on the website.
You’ll receive a confirmation email when your order is placed, and a second email with tracking once it ships.
Shipping Methods & Rates
Shipping is calculated at checkout based on your address and the items in your cart.
Standard orders ship via UPS Ground.
Books-only orders ship via USPS Media Mail, a lower-cost rate reserved for qualifying book shipments.
Free shipping, when offered or included with your order, applies to standard UPS Ground service.
Delivery times depend on the carrier and your distance from our facility. Once a package leaves us, transit time is in the carrier’s hands and is not guaranteed.
Where We Ship
We ship throughout the contiguous United States (the lower 48 states).
Orders shipping to Alaska and Hawaii are subject to an additional shipping charge, which is calculated based on the order. If you’re in Alaska or Hawaii, contact us at support@breadbeckers.com before ordering, or we’ll reach out with the adjusted shipping cost after your order is placed.
We do not currently ship internationally.
Order Tracking
Once your order ships, you’ll receive a tracking number by email. Please allow up to 24 hours for tracking to become active. If your tracking hasn’t updated after 3 business days, contact us at support@breadbeckers.com.
Lost, Delayed, or Damaged Packages
If your order is marked delivered but you can’t find it, please check with neighbors and your building’s mail area, and allow 48 hours — carriers sometimes mark packages early.
For packages lost in transit or damaged on arrival, contact us at support@breadbeckers.com within 7 days of the delivery date with your order number and photos of any damage. We’ll work with you on a replacement or refund.
We are not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or events outside our control such as weather.
Incorrect Addresses
Please double-check your shipping address before completing checkout. We can only update an address before the order ships, so contact us at support@breadbeckers.com right away if you spot an error. Orders returned to us due to an incorrect or undeliverable address may be subject to a reshipment fee.
MILITARY CUSTOMERS
We do ship to APO addresses! We will calculate the USPS shipping to any APO address and confirm the shipping charge with you before we process the order. That option does not appear on the shipping options because we have to specially figure the packaging first – just choose UPS Ground
When you register or check out, for your CITY use “APO” or “FPO”, and for your STATE use “AA”, “AE” or “AP”.
And THANK YOU FOR SERVING!
Returns & Refunds Policy
Please see: https://shop.breadbeckers.com/policies/refund-policy
Contact Us
Email: support@breadbeckers.com
Phone: 770-516-5000 · Monday–Friday, 10:00 AM – 4:00 PM
We generally respond within 1 business day.